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The Best Technicians Have Product Knowledge and the Latest Information
The Best Technicians Have Product Knowledge and the Latest Information
Members Always Get the Latest
Members Always Get the Latest
CA IB - Informational Bulletin
CA IA - Informational Announcement
CA TC - Technical Communication
CA TB - Technical Bulletin
CA PA - Parts Announcement
CA PB - Parts Bulletin
CA RTT - Residential Technical Tip
CA CTT - Commercial Technical Tip
CA RPB - Residential Product Bulletin
CA CPB - Commercial Product Bulletin
CA MTP - Mobile Tools and Procedures
Some of Our Previous Communications
Most Commonly Searched and Viewed
Most Commonly Searched and Viewed
CA Community Communications
CA Community Communications
Technical & Equipment
Technical & Equipment
Informational Bulletins (IB)
Informational Bulletins (IB)
IB 19-0051 - Infinity/Evolution Connections Compatibility.
IB 19-0027 - Vane Axial Fan Stator Temperature Limit Nuisance Trips
DIB 2018-0041 - Gasket Kits added to Residential Fan Coil Units.
DIB 2018-0003 - VFD Measured Power in the OFF Cycle
Replacement Module Kits - Broad-Ocean ECM Motors
Technical Communications (TC)
Technical Communications (TC)
TIC2022-0010 - PCM V10.0 Release
TC 20-0018 - 25VNA4/284ANV Heat Pump Defrost
TC 20-0052 - Infinity/Evolution Software 3.00 release
TC 20-0004 - COR7C & 5C Thermostat Mobile App Update (ver. 2.6)
TC 20-0001 - Infinity/Evolution Software 2.40 release
TC 19-0023 - Infinity/Evolution Software 2.3 release
TC 19-0007 - Ductless Multi-Zone Terminal Block Rework
Residential Installation Tip - COR 7....Keypad Lock
RTT 20-011 - DGAPAXX Air Purifier - Power Supply and Wiring
Technical Bulletins (TB)
Technical Bulletins (TB)
TB-21-0062- Smoke Detector and Remote Shutdown (ISC)
TB-21-0061- Smoke Detector and Remote Shutdown (CTB)
TB 19-0016 - 48_50A Refrigerant Charge Changes
TB 19-0010 - Replacement Control Module Policy for 2015 Fan Coils with Digi-Motor® Pro Blower Motors
TB 19-0009 - Replacement Control Module Policy for 2015 Fan Coils with Endura® Pro Blower Motors
TB 18-0010 - 5-stage Inverter Failure_v3 (3-18-19)
TB - DIB 2018-0002 - Infinity/Evolution Software Update release v. 1.32 __ v. 14.2
Product Bulletins: (RPB) & (CPB)
Product Bulletins: (RPB) & (CPB)
CPB 111-20-22 - New VFD in 40RU (ACS320)
CPB 2018-60 - 3 position O/A damper for RTUs w/ SAV
Part Bulletins & Information
Part Bulletins & Information
PMB 18-093 - Replacement ECM 230V motors with 460V labels
Tools, Guidelines & Tech Training
Tools, Guidelines & Tech Training
Troubleshoot & Report Tools
Troubleshoot & Report Tools
DIB 2018-0001 - Sound Troubleshooting Guide
Feedback/Support Tool - COR 5 & 7 thermostat
RTTP Training Announcement
RTTP Training Announcement
2020- Upcoming Tech Training Announcement
2020 - Winter/Spring RTTP Schedules (all markets)
2019 - Fall Training Schedules (all markets)
2019 - Winter/Spring RTTP Schedules (all markets)
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